SCRANTON - AAA North Penn has announced the three hotels and one restaurant in Northeast PA that earned the Four Diamond Rating during the past 12 months.
The AAA Four and Five Diamond Ratings are AAA’s highest designations for hotels and restaurants.
Hotels rated Four or Five Diamond are stylish and refined with upscale physical attributes. Guests receive personalized attention from an experienced staff and extensive amenities in a luxurious setting.
Area hotels receiving the AAA Four Diamond Rating include: The Lodge at Woodloch, Hawley; The French Manor Inn & Spa, South Sterling; and Mount Airy Casino, Mt. Pocono.
Restaurants at the Four or Five Diamond level offer a distinctive fine dining experience.
Creative chefs, imaginative menus, fresh top-quality ingredients and knowledgeable staff distinguish these establishments.
Area restaurants receiving the AAA Four Diamond Rating include: The French Manor Restaurant, South Sterling.
Establishments at the Four and Five Diamond rating levels make up just 3.8 percent and 0.3 percent, respectively, of the 58,000 AAA/CAA Approved hotels and restaurants.
Across the U.S., Canada, Mexico and the Caribbean, these select properties represent the upper echelon of the hospitality industry.
“Four and Five Diamond hotels and restaurants provide guests with a personalized experience and attentive service in comfortable, high quality surroundings,” said Nina Waskevich, Director of Marketing/Public Relations. “These establishments consistently exceed the expectations of the most discriminating traveler – the AAA inspector.
“We are proud to have these dedicated businesses in our region. We will be visiting each location in the next few months to present the awards to each business owner and their staff.”
Collectively visiting some 1,200 hotels and restaurants every week, AAA inspectors are in a unique position to identify emerging trends in the hospitality industry.
Inspectors have observed hotels and restaurants using increasingly personalized approaches to enhance guest comfort and satisfaction.
Experienced, highly qualified staff are required to provide the custom service today’s upscale hotel guest expects.
Larger hotels, faced with the difficulties of responding to individual needs, often restructure their approach.
Many use the immediacy of social media to augment the experience as travelers research, book and talk about their stay.
About AAA/CAA Diamond Ratings
AAA rates more properties than any other rating entity, covering the U.S., Canada, Mexico and the Caribbean.
AAA offers the only ratings based on professional, on-site evaluations using published guidelines weighted by member priorities.
AAA Approved and Diamond Rated hotel and restaurant listings can be found in the eTourBook® guides and AAA Mobile® app for tablets and smartphones, the TripTik® Travel Planner and Travel Guides on AAA.com and AAA TourBook® guides available at AAA and CAA offices.
Travelers can access information about AAA inspections and Diamond Ratings at AAA.com/Diamonds.
As North America’s largest motoring and leisure travel organization, AAA provides more than 54 million members with travel, insurance, financial and automotive-related services.
Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers.
AAA clubs can be visited on the Internet at AAA.com.