HONESDALE — The Wayne County commissioners have recognized the efforts of 911 emergency services workers by proclaiming National Public Safety Telecommunicators Week.
The week “honors the thousands of men and women who respond to emergency calls, dispatch emergency professionals and equipment and render life-saving assistance to the world's citizens,” Chief Clerk Vicky Botjer read from the proclamation at a recent meeting.
Commissioner Brian W. Smith thanked the dispatchers who were presented with certificates of appreciation.
“You truly do connect those in need with those who can supply the services to save lives,” he said.
In addition to the awards given to the dispatchers, recognition was also given to coordinator Cheryl Hunter, administrator Betsy Turner, systems administrator Brad Ellsworth and systems manager Shannon Gill.
Smith attested to the great deal of training each member of the telecommunications team goes through to do their jobs to the best of their abilities.
He noted it is a dispatcher's job to stay on the line with a caller and talk them through not only the emotional trauma they may be experiencing, but also preliminary rescue measures such as CPR which may need to be administered while waiting for emergency services responders to arrive.
“You save lives,” Smith said.
Commissioner Wendell R. Kay credited the telecommunications team with operating in a consistent and professional manner, which ultimately serves as “a real standard for the rest of us in county operations to follow.”
Commissioner Joseph W. Adams also commended the team's work in handling the emergency services dispatch during Blizzard Stella last month.
“It's going above and beyond,” he said. “Hats off for an excellent job and a terrific community service.”
A second certificate
While receiving his dispatcher's certificate of recognition, James Wayman was also awarded with a certificate for serving the county for over 30 years.